As digital transformation continues to re-design industries worldwide, ServiceNow is emerging as a vital platform for streamlining operations and driving rapid business innovation. With its extensive suite of tools for IT service management, automation and integration ServiceNow is helping businesses to improve efficiency, reduce costs and continue to deliver a seamless customer experience. In the following are some of the key predictions and insights which highlight the huge influence that digital transformation with ServiceNow will have on the future of operations.

Today, companies in the fast-paced business environment, require state-of-the-art IT service management (ITSM) solutions to sustain operations, reduce downtime, and be productive. ServiceNow is a of the most modern and versatile ITSM software platforms available today. A clear impact is on modernizing IT processes by automating workflows, providing better service delivery, and delivering useful data insights.